Getting Support from Adult Social Care

If you or someone you know needs help because of age, illness, disability, or other circumstances, Halton Borough Council Adult Social Care can provide advice, assessments, and support. This page explains how to start the process, what happens during a care assessment, whether you might be eligible for support, and what help is available to people who need support making decisions. It also offers guidance on staying safe and well while waiting for services. 

• Your Adult Social Care Journey in Halton – A guide explaining what to expect when seeking support from Adult Social Care, including the steps involved in the process.
• Waiting Well Framework – Information and guidance to help people maintain their wellbeing while waiting for services, assessments, or support.
• Eligibility for Care Services – Details about who may qualify for care and support from Adult Social Care.
• Assessing Your Care Needs – Information on care needs assessments, how they are carried out, and what they involve.
• Help Making Decisions – Information about support for people who may need assistance with making important decisions about their care, health, or wellbeing.