If you have received a letter from Jacobs or Marstons in respect of your Council Tax, please contact them to discuss your payment options on:
Jacobs
Telephone - 0345 6012692
Website – www.jacobsenforcement.com
Marstons
Telephone - 0333 3202151
Website – www.marstonholdings.co.uk/marstonrecovery/
Please note, accounts are not returned based on vulnerability as the enforcement agents have a welfare team to deal with vulnerable customers, please visit their website for more information.
If we ask the enforcement agents to set up a payment plan, it will still be payable directly to them – the account will not be returned to the Council. If you require a payment plan please complete the income and expenditure form
Persistent non-payment will result in further enforcement action and additional fees. Enforcement Agency fees shown below: